Many people in New York who have stepped foot in a Social Security office know that it can be just as bad as going to the DMV. Often, the lines seem neverending and barely budge -- if you only have an hour to wait, you'll probably have to come back later.On top of the long waits, many people experience less-than-enthusiastic customer service. Making matters worse, it is not always clear how best to resolve your problem or get something accomplished. As one recent article in the Huffington Post pointed out, some people are forced to go back to their Social Security office multiple times to get something done. What could be more frustrating?Unfortunately, our government officials do not seem to be too concerned with the lack of customer service at many Social Security offices. The author of the Huffington Post article explained that she tried to call her Congressman but couldn't get a direct response.Many people in New York have likely experienced the frustration and confusion that can come from working with the Social Security Administration. For those who are seeking Social Security disability benefits, however, their concerns are often particularly urgent. When people who are supposed to be helping you fail to give you straightforward answers or correct information, it can be infuriating.Fortunately, there are ways to seek help to get you through the process correctly the first time. By working with an attorney who is experienced in filing Social Security disability claims, you can ensure that you are submitting a complete application that gives you the best shot at being approved for benefits.Source: Huffington Post, "Social Security Administration's Cautionary Tale of Customer Service," Liz Wainger, Feb. 5, 2014
Terry Katz, Esq.
Terry Katz, Esq., the founding Member of the firm, handles all aspects of Workers’ Compensation and Social Security Disability cases.
My experience with the firm of Terry Katz and Associates proved to be a very rewarding experience. My specific case was for the receipt of SSI benefits. After having been denied my initial request for SS benefits, I contacted the firm of Terry Katz and Associates in the hopes of reinforcing my appeal.
The associate with whom I worked, Ms. Langdale, was truly exceptional, providing me not only with invaluable guidance, but personable and compassionate care along the way. She is a wonderful person. In the end, my appeal was successful and I am now receiving benefits.
I am so grateful to the Katz firm, for the exceptional assistance I received, not only from Ms. Langdale, but from all the associates involved at the firm. I highly recommend retaining their services for anyone seeking to strengthen their SSI case. Thank you again, Terry Katz & Associates!